Opportunity type: Long-term Commitment
Role: Administration Office and Reception Work
District: Boroughwide
Time of day: Weekday Afternoons
Does this opportunity provide wheelchair access? Yes
Location: Indoor
Description: As an Office Admin volunteer, you will provide valuable, ongoing support to the team based at our Bolton town centre office. Specific responsibilities * Answering the telephone, dealing with enquiries and transferring calls * Sending out information letters and booklets to clients by post * Sending out regular customer satisfaction survey letters * Making calls to clients to confirm appointments * Scanning and uploading forms to Charitylog, our CRM system *Supporting the team with other occasional admin tasks We're looking for someone who... * Has good telephone manner * Has good administrative skills; some experience of recording data would be beneficial, however, training on Charitylog will be provided * Has good communication skills, both verbal and written * Has a good standard of literacy and numeracy * Can work under own initiative and know when to seek help and support * Is reliable * Has an awareness of confidentiality and able to agree to follow our confidentiality policies * Can work within a team of other volunteers and staff Time requirements 1-4pm Tuesday, Wednesday or Thursday (flexibility around which day or option to do 2-3 days) To apply for this role, please complete and return the application form which be found on our website here https://www.ageuk.org.uk/bolton/get-involved/volunteer/volunteering-vacancies/ If you would prefer to complete a paper copy of the form, please contact our office on 01204 382411.
Requirements: Other
